In 2022 Hapag-Lloyd began a strategic journey to enhance its process automation capabilities, aiming to move from a custom-built engine within its Freight Information System to an advanced, scalable solution that extends across systems. Explore the strategic and operational viewpoints regarding their migration path from that custom engine to Camunda, the architectural foundation built on self-hosted Camunda 8, the innovative practices implemented to achieve a seamless transition, and the business value through process analysis in Optimize.
